NOC Engineer 

Sydney | Full-Time | Intermediate-level Opporunity

About the Role

Exceptional role with visionary Digital Infrastructure company innovating in the world of advanced connectivity and data centres.

Our client develops, builds, and operates advanced digital infrastructure in the Asia-Pacific region. They're building a sustainable digital ecosystem combining underseas connectivity, data centres, and value-added services for cloud and AI workloads.
 
Headquartered in Singapore, they have a talented team of around 50 employees, and growing, working in their offices in Singapore, Sydney, Auckland, Batam - Indonesia, and the USA.
 
This dual-function role blends Network Operations Centre (NOC) responsibilities with hands-on technical support in an operational telecommunications hub setting. You'll be the frontline for monitoring, troubleshooting, and provisioning connectivity services, while also executing on-site technical tasks to support connectivity infrastructure.
 
We're on the lookout for an ambitious junior or intermediate level candidate who will be involved in: 
 

NOC Operations

• Monitor network and telecom systems using NMS platforms 

• Act as L1/L2 contact for fault reports and service queries

• Troubleshoot and escalate issues across transmission, routing, server, and security layers

• Coordinate provisioning and service delivery with internal and external stakeholders

• Maintain logs, incident reports, and operational documentation

• Support engineering and project teams with diagnostics and implementation

Hands on Support 

Install, replace, and maintain servers, network modules, and structured cabling (copper/fibre), including patching, tracing, and labelling.

• Perform physical troubleshooting, follow remote instructions for resets and log collection, and assist with carrier circuit testing and link validation.

• Tag and audit equipment, update asset systems, coordinate shipments, and support hardware delivery, packaging, and disposal.

What you bring: 

• Strong diagnostic and troubleshooting skills

• Clear communicator with a customer-first mindset

• Detail-oriented with change management discipline

• Able to work independently and in global teams

• Willing to work rotating 24x7 shifts, including weekends and holidays

• Committed to safety, security, and operational excellence 

Qualifications & Experience

Diploma or Degree in Telecommunications, IT, Electronics, or related field

• CCNA, Network+, Fibre Optic Certs.. (preferred) 

• 2+ years in NOC, data centre, or telecom support roles

  Hands-on experience with:

• Network monitoring tools and ITSM platforms (e.g. Jira, ServiceNow)

• IP networking (Cisco, Juniper), DWDM/SDH transmission systems

• Fibre/copper cabling, patching, and testing (ODF, MMR, rack-to-rack)

• Colocation environments (e.g. Equinix, TM One, NTT) 

What’s in it for you:

• Competitive salary

• Insurances

• Travel opportunities

• Wellbeing benefits

• Good Work / Life Balance

• Opportunities for professional development

• A supportive work environment.

Please note that because of Security related requirements this role is only open to Australian Permanent Residents or Citizens. 

If you feel like this role will match your career aspirations then please apply online! 

Ready to make an impact? Apply now.